Shipping policy
Shipping Policy
Thank you for shopping with us. Please review our shipping policy carefully before placing your order.
Order Processing
All orders are processed within 1–3 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
During busy periods, holidays, or unexpected delays, processing times may be longer.
Shipping Time
Estimated delivery time depends on your location and shipping method.
• Standard shipping: 7–15 business days
• Express shipping: 3–7 business days, if available
Delivery times are estimates only and may vary due to carrier delays, customs checks, or other factors outside our control.
Shipping Costs
Shipping fees, if applicable, will be shown at checkout before payment.
Some products may qualify for free shipping, depending on current offers or promotions.
Tracking
Once your order has been shipped, you will receive a tracking number by email.
Please allow some time for tracking information to update after shipment.
Delays
We are not responsible for delays caused by courier services, customs, weather, or other circumstances beyond our control.
If your order is delayed, please contact us and we will do our best to assist you.
Incorrect Address
Please make sure your shipping address is correct before placing your order.
We are not responsible for orders shipped to an incorrect address entered by the customer.
If you notice an error, please contact us immediately. We can only update the address before the order is processed.
Lost or Missing Packages
If your package appears lost or missing, please contact us so we can investigate with the shipping carrier.
International Shipping
If we offer international shipping, customs duties, taxes, and import fees may apply depending on your country.
These charges are the responsibility of the customer.